Terms of Use
Last updated 7 November 2026
These terms apply when you use AnacomAI, run by the AnacomAI team in Australia: the website and the developer API (the Vision API). By using either, you agree to them. If you don't agree, please don't use them. How we handle your data is in the Privacy Policy.
What AnacomAI is
AnacomAI finds things in photos. You upload a photo, say what you're looking for, and it shows where it is. Using AnacomAI on the website is free. The developer API, for building AnacomAI into your own software, is a paid monthly subscription.
It makes mistakes
AnacomAI uses AI and can miss things that are there or mark things that aren't. Don't use it for safety, medical, allergy, legal or financial decisions, or anything where a wrong answer could hurt someone. Always check for yourself. Features may change as we improve the service.
What you can upload
- Only photos you have the right to use.
- Don't upload photos of other people in private situations without their permission.
- Nothing illegal, and nothing that sexualises children.
- Don't try to break, overload or get around the limits of the service, or access other people's data.
Your photos stay yours. You let us process them only to run the service for you.
Your account
You can sign up with an email and password, or with your Google account. Keep your sign-in details to yourself; you're responsible for what happens in your account. We may suspend accounts that break these terms. You can delete your account at any time in Settings.
API plans and payment
- API plans (Starter, Pro and Scale) are billed monthly in US dollars, in advance, through our payment processor Stripe. Current prices and what each plan includes are on the Developers page.
- Each plan includes a number of searches a month. One successful API request is one search; failed requests aren't counted. Searches beyond your plan are charged at your plan's per-search price on your next bill. You can set a monthly spending limit for these extra searches.
- Your plan renews automatically each month until you cancel.
- If a payment fails, we'll ask you to update your card. If it isn't paid, API access stops until it is.
- We'll tell you by email at least 30 days before a price change takes effect for your plan.
- Stripe handles your card details. We never see or store your full card number.
Cancelling and refunds
You can cancel any time from the Developers page (Billing and invoices). Your plan keeps working until the end of the month you've paid for, then stops; you won't be charged again. We don't refund part months or unused searches. If you were charged by mistake or the service didn't work as described, contact anacomai.app@gmail.com within 30 days and we'll put it right, including a refund where appropriate. This doesn't limit your rights under the Australian Consumer Law.
Using the API
- Keep API keys secret and on your server. You're responsible for use of your keys; revoke a key if it leaks.
- Follow the rate limits for your plan, and don't resell raw access to the API as your own API.
- You're responsible for having the right to send the photos your software sends us, and for telling your own users how their photos are used.
Liability
AnacomAI is provided as it is, without promises that it will be accurate, always available or suitable for a particular purpose. As far as the law allows, we aren't liable for indirect losses caused by using it, and for the API our total liability is limited to what you paid us in the three months before the claim. Nothing here limits rights you have under the Australian Consumer Law that can't be excluded.
Changes and contact
We may update these terms and will say so on the site, and by email for paying customers, before changes take effect. These terms are governed by the laws of Australia. Questions: anacomai.app@gmail.com.